DC Partnership Pty Ltd is committed to providing quality services to you, and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of the Office of the Australian Information Commissioner at www.oaic.gov.au.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, phone numbers, and professional details (such as role, organisation, or project information).
This Personal Information is obtained in many ways including correspondence, by telephone, by email, via our website www.dcpartnership.com.au, from publicly available sources, and from third parties. We don’t guarantee website links or policies of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients, and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, or health information.
Sensitive information will be used by us only:
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
Overseas Disclosure
From time to time, your Personal Information may be stored or processed on secure servers located outside Australia, including through cloud-based service providers. Where this occurs, we take reasonable steps to ensure that overseas recipients handle your Personal Information in a manner consistent with the Australian Privacy Principles.
If you are located in the European Union (EU), United Kingdom (UK), or other jurisdictions with equivalent privacy laws, you may have additional rights under the General Data Protection Regulation (GDPR) or similar legislation. These rights may include the right to access, correct, erase, restrict, or object to the processing of your Personal Information, as well as the right to data portability.
If you wish to exercise these rights, please contact us using the details below. We will respond to your request in accordance with applicable laws.
Cookies & Website Tracking
Our website uses cookies and similar technologies to enhance your browsing experience, analyse and monitor website traffic, and support our marketing activities.
By continuing to use our website, you consent to our use of cookies in accordance with this policy.
Children’s Privacy
Our services and website are not directed to children under the age of 16, and we do not knowingly collect Personal Information from children. If we become aware that we have inadvertently received Personal Information from a child, we will delete such information from our records.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss, and from unauthorised access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify it. However, most Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and request to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
DC Partnership Pty Ltd will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information, we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is important to us that your Personal Information is accurate and up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete, and current. If you find that the information we have is not accurate or up to date, please advise us as soon as practicable so we can update our records and continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy, please contact us at:
DC Partnership
Suite 6, 113 Reservoir Street
Surry Hills NSW 2010
Email: hello@dcpartnership.com.au
Phone: +61 2 8399 3707
We will respond to your enquiry or complaint within a reasonable period of time. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Ellie is the powerhouse behind DC Partnership’s financial, operational and people performance. With over a decade of experience in consultancies, startups and corporate environments, she’s a master at combining big-picture strategy with hands-on problem-solving. Since joining DC Partnership in 2021, Ellie has streamlined operations, expanded the company’s footprint and kept everything running smoother than ever. A champion of diversity, inclusion and female leadership, Ellie is all about creating a workplace where everyone feels valued—and where no challenge is too big to tackle.
